Oracle Support

Oracle Support

Oracle Application maintenance is critical to businesses, IT should be an enabler and not an Interrupt to Growth. Greenchain provides flexible support which helps Organizations to maintain a healthy IT maintenance and focus on the core Business objective.

Greenchain has a proven track record in handling small to large scale support engagements in many parts of the world. Greenchain's managed service offering aims at providing Post-Implementation support to Oracle Apps customers worldwide. This offering consists of production support for functional and technical requirements, minor and major enhancements, application monitoring and reporting, fix on fail and development services through an offshore-onsite delivery model. Track and maintain Issues and resolution using our internal Issue Tracker System.

Benefits of Our Support

  • Maximum availability of Applications to Users
  • Periodic assessment of system performance and tuning
  • Minimize the Risks & Increased predictability
  • Significant Cost Reduction of maintenance
  • Advantage of faster Issue resolution
  • Access to extended knowledge repository
  • Seamless Resource Ramp up / ramp down